Terms & Conditions
Your Guide to Shopping Policies and Regulations
Summary
These updated Terms & Conditions govern your use of https://www.the-dutchflowers.com. Key changes include lowering the minimum account age to 12 years, clarifying that Pass Delivery handles all order shipments, and that Dibsy processes all payments. All users must consent to these terms, which are governed by Qatari law and subject to change at any time.
Our Dear Customer
Welcome to Dutch Flowers WLL. Please review these Terms & Conditions carefully before using (the “Site”). By accessing or using the Site, you acknowledge that you have read, understood, and expressly agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please refrain from using the Site.
1. Acceptance of Terms
By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, including our Privacy Policy. If you do not agree, please do not use the Website.
2. Governing Law
Any dispute arising under or relating to these Terms & Conditions will be governed by and construed in accordance with the laws of the State of Qatar, without regard to conflict‑of‑law principles.
3. Eligibility
- Minimum Age: To register for an account and use the Website, you must be at least 12 years old. By creating an account, you represent and warrant that you meet this age requirement.
- Parental Consent: Users aged 12–17 should have parental or guardian consent before registering.
- Legal Capacity: In Qatar, only those with legal capacity may enter binding contracts; users between 12 and 18 must have a guardian’s approval to transact.
4. Account Registration
- Provide accurate, current, and complete information.
- Maintain and promptly update your account information.
- Be responsible for all activities under your account.
Dutch Flowers reserves the right to suspend or terminate accounts at its discretion.
5. Orders & Shipping
- Order Acceptance: All orders are subject to acceptance and availability.
- Shipping Provider: Dutch Flowers uses Pass Delivery for order fulfillment. Delivery terms, including risk of loss and shipping charges, are governed by Pass Delivery’s terms.
- Delivery Updates: You will receive tracking and delivery status via the contact information in your account.
6. Payment Methods
- Payment Gateway: All payments are processed securely through Dibsy Payment Gateway, which handles transaction authorization and settlement.
- No Storage of Card Data: Dutch Flowers does not store full credit or debit card details on its servers.
- Payment Terms: You agree to pay all fees and charges at the rates in effect when the charges were incurred.
7. Intellectual Property
All content on the Website, including text, graphics, logos, and software, is the property of Dutch Flowers or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without prior written consent.
8. User Conduct
- Use the Website for unlawful purposes.
- Interfere with or disrupt the security or performance of the Website.
- Harvest or collect information about other users.
Violation of these rules may result in suspension or termination of your account.
9. Limitation of Liability
To the fullest extent permitted by law, Dutch Flowers will not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or services.
10. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the State of Qatar. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Qatar.
11. Changes to Terms
Dutch Flowers reserves the right to modify these Terms & Conditions at any time. Any changes will be effective upon posting to the Website. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.